It is known that mobile has revolutionized the retail customer experience. Everything from service, speed, and efficiency has been transformed because of the opportunities mobile provides. While this has improved buyers’ opinions of in-store shopping, and in turn improved bottom lines for merchants, we must recognize that mobile would not be what it is for […]Read more "Optimizing the Customer Experience Through IoT"
Retailers are taking advantage of IoT more than ever. While the growth of eCommerce most certainly has affected the brick-and-mortar store, retailers have found new ways to use this technology to their advantage. It is apparent that the Internet of Things can have a great impact on the overall store management and customer experience, and […]Read more "4 Ways Retailers Can Make the Most of IoT"
In the competing, yet connected, world of eCommerce, many brick-and-mortar retailers worry about not being in front of their customers enough. However, with beacon technology, sometimes the opposite can happen. If a retailer is sending too many coupons, posting too much, and running too many ads, people will stop paying attention. When the audience is […]Read more "How to Balance Beacon Technology in Your Retail Store"
Retailers are constantly looking for ways to provide a better shopping experience to their customers, and in turn, improve their bottom line. But, without consumer data, this is next to impossible. It is vital that businesses in the retail space collect accurate, timely, and pertinent information so that they are equipped to not only make […]Read more "You Can’t Manage What You Can’t Measure: Analytics and The Brick and Mortar Retailer"
It’s that time of year again. Once the Fourth of July fireworks end with a big bang, it’s officially back-to-school shopping season. While kids look forward to new classes and reuniting with friends, parents dread the mad rush down endless aisles to get ready. With a serious shopping frenzy on the horizon, retailers are gearing […]Read more "How Retailers Can Prepare for the Back-to-School Shopping Frenzy"
Technology in the retail space is consistently evolving. From hand-held scanning devices to self-checkout lanes, technology has always moved the industry forward. Now, the Internet of Things (IoT) is compelling the future of retail to be even more exciting with offerings that will make the practice of purchasing faster and easier for the consumer, while […]Read more "How to Leverage IoT to Strengthen Your Loss Prevention"
Imagine trying on clothes in a dressing room, and instead of having to peek your head around the door and flag down a sales associate to ask for a new size, you can instead request different items with literally the touch of a fingertip. That is exactly what you will find in designer Rebecca Minkoff’s Manhattan flagship store, where standard mirrors have been replaced with interactive surfaces, allowing customers to see style recommendations, ask for alternative sizes, change the room lighting, and even make a direct purchase.Read more "Why Shopping Will Never Be the Same with VR/AR"
Once upon a time, shopping was a personal experience. You would visit a new store, chat it up with the business owner, and leave feeling like you made a new friend. When you came to the shop again, you were greeted by name, asked about your day, and told about the sale on your favorite […]Read more "Clienteling: Where Everybody Knows Your Name"
It’s not easy being a brick-and-mortar in the age of digital transformation. With more and more customers making their purchases from the comfort of their own homes, retailers have to find new ways of innovating to enhance the shopper experience. At a time when customer expectations are soaring to new heights and shoppers are more […]Read more "Why Retailers Must Deliver a Personalized Touch"
Retail is a trillion dollar industry. To stay ahead of market trends, retailers are increasingly leveraging big data to get to know their customers better and uncover insights to ultimately drive sales. Retailers, small and large, are using big data to gain a competitive advantage as new technologies allow businesses to not only predict trends, […]Read more "Big Data: The Holy Grail of Retail"
LNL System Receives National Recognition as Motorola’s Number One Two-Way Radio Partner NATICK, Mass. — March 28, 2017 — LNL Systems, provider of a comprehensive portfolio of smart devices, platform integration, and analytics, today announced its status as Motorola’s top two-way radio partner for 2016. The Motorola partnership has allowed LNL Systems’ to expand their product […]Read more "LNL System Receives National Recognition as Motorola’s Number One Two-Way Radio Partner"
Worldwide Business with kathy ireland® Highlights How LNL Systems Helps Retailers Increase Customer Engagement Los Angeles, CA — February 28, 2017 —Worldwide Business with kathy ireland® is pleased to announce an exclusive story featuring LNL Systems, a company that delivers a comprehensive portfolio of smart devices, platform integration and analytics used by retailers in order to help them maximize profits. CEO, […]Read more "Worldwide Business with kathy ireland® Highlights How LNL Systems Helps Retailers Increase Customer Engagement"
LNL Systems Introduces the First Retail IoT Platform To Power the Smart Sales Floor, Presents Live Demo at NRF 2017 FlorLink SmartHub provides smart, connected technology to enhance the customer experience New York, NY — January 16, 2017 — LNL Systems, a leading provider of smart sales floor technology that enhances communication, efficiency, security, […]Read more "LNL Systems Introduces the First Retail IoT Platform To Power the Smart Sales Floor, Presents Live Demo at NRF 2017"
LNL Systems Introduces FlorLink™ at Loss Prevention Conference and EXPO Enhance Customer Experience by Connecting In-Store Associates Natick, Mass., June 11, 2015 – LNL Systems will preview their retail solution appliance, FlorLink at the Loss Prevention Conference and EXPO at Long Beach, CA on June 23-25, 2015. Among their sales floor communication products will be […]Read more "LNL Systems Introduces FlorLink™ at Loss Prevention Conference and EXPO"
LNL Systems Launching New Omni-Channel Solution at NRF 2015 FlorComm™ will be introduced at Retail’s Big Show Natick, Mass., January 8, 2015 — LNL Systems will preview next generation retail solutions at the NRF’s Annual Convention and Expo on January 11-13 in New York. The company will debut FlorComm, a suite of sales floor communications […]Read more "LNL Systems Launching New Omni-Channel Solution at NRF 2015"
LNL Systems Rolls Out Comprehensive Retail Communications Suite FlorComm™ Enhances Customer Experience by Connecting In-Store Associates Natick, Mass., December 16, 2014 — When you have a product that simultaneously boosts associate productivity and enhances the customer experience, retailers don’t hesitate to snap it up. That’s been the experience of LNL Systems, which began selling two-way […]Read more "LNL Systems Rolls Out Comprehensive Retail Communications Suite"
In a week that saw over a thousand U.S. retail stores shuttered, many analysts are quick to lament the end of days for brick-and-mortar shopping. But just as the e-commerce technology of the past 20 years changed how consumers searched, discovered, and shopped, new innovations may reinvent the physical store and leap-frog the online experience […]Read more "Brick and Mortar Retail Is About to Get a Technology Makeover"
Retailers continue their efforts to step up design investments to improve the customer experience, but they should also focus on investing in customer safety. That message was driven home during the SPECS session, “Safe Stores: Design Ideas to Help Customers Feel Safer” Speaker Andrew McQuilkin, retail leader at BHDP Architecture, explained that recent “active” shootings […]Read more "Designing Safe Stores for Shoppers"
Retail IoT applications can help companies improve the performance of inventory management systems, much as just-in-time production has aided manufacturers. Today’s retailers are taking a page from manufacturers’ books. Manufacturers have long used just-in-time logistics and IoT applications to optimize assembly operations. Now IoT applications are helping retailers — brick-and-mortar as well as online sellers […]Read more "IoT in Retail a Win for Companies and Customers Alike"
‘Delivering the most comprehensive portfolio of smart devices, platform integration and analytics that retailers use to profit from the Internet of Things.’ LNL Systems is a leading provider of comprehensive communication solutions for retailers and supermarkets. The company has emerged as an innovator and leader in the retail-technology space. The company offers highly configurable products […]Read more "Harnessing the Power of Real-Time Sales Floor Data to Drive Customer Experience: LNL Systems"
Had-to-See Booths Samsung had a slew of new hardware and software on display including beacon technology; intelligent signage that recognizes individual shoppers and tailors content to personal preferences; face recognition tech; and much more. The solution provider also highlighted its next-gen wearable devices including a miniature scanner that is mounted on a glove allowing associates to […]Read more "Best of NRF 2017: Top 10 Takeaways"
Every retailer faces the challenge of curbing shoplifting. Smaller stores need to do it without breaking the bank. Because most thieves will steal only when there’s an easy opportunity, your goal is to make stealing a little more difficult and less tempting. Keep unpaid-for merchandise where it belongs with these low-tech, inexpensive approaches. Train staff […]Read more "8 Low-Tech Ways to Prevent Shoplifting in Your Retail Store"
Up until now, technology has largely been considered retail’s enemy, as e-commerce companies like Amazon have taken a massive chunk of the market. But today, there is reason to believe technology could also be brick-and-mortar’s saving grace. The Internet of Things (IoT) promises to revitalize the entire shopping experience, and that means retail properties can […]Read more "5 Ways The Internet Of Things Will Make Retail Smarter"
Retail has come a long way from service across mahogany counters and cash delivered to sales assistants by pneumatic tube. As technology has made omni-channel retail an ever-more dominant reality in our own time, the industry is having to get to grips with rapidly changing consumer expectations. Increasingly it no longer matters to consumers whether […]Read more "Speed, excitement and personalization – the future for retail technology"
The growing world of mobile-first computing can be both exciting and intimidating. As a successful retailer, you want to be responsive to your customers’ needs, but it can be difficult to figure out how to use this new technology for that purpose. Here are four ways that mobile technology can help improve your bottom line, […]Read more "4 ways mobile can boost the bottom line"
The Internet of Things has the potential to be a game-changer in the retail industry if implemented with the customer in mind, according to a key executive at data analytics company SAS. Dan Mitchell, SAS’s business director of retail and CPG industry practice, sees five key areas in which IoT can provide a competitive advantage, […]Read more "How IoT Can Change the Retail Game"
LNL Systems featured on Worldwide Business with kathy ireland® to discuss enhancing customer experiences with leading IOT technology.Read more "LNL Systems Featured on Worldwide Business with kathy ireland®"
Team communications, empowered-consumer, and Internet of Things technologies are converging on your sales floor. LNL’s exclusive FlorLink SmartHub—the “brains” of the FlorComm product suite—collects, connects and routes these inputs so you can optimize the customer experience, identify trends, and boost profits. We’d love to show you how your store can immediately benefit. Tell us when […]Read more "FlorLink SmartHub: Activate the Retail Internet of Things"
With 85% of consumers still shopping at brick-and-mortar retail stores, how do retailers create the ultimate customer experience? By using the right technology.Read more "7 Steps to Create the Ultimate Customer Experience"
Whatever your retail focus, we have you covered. LNL Systems has deployed the integrated FlorComm suite in hundreds of high-visibility, multi-location, brand name retail environments.Read more "LNL’s FlorComm Enables Omnichannel for Retailers"
Ace Hardware talks about how the Motorola CLP Business Radio with Bluetooth has streamlined operations and improved the service that they offer to customers.Read more "Ace Hardware Improves Customer Service with Motorola Radios"