LNL Systems Introduces FlorLink™ at Loss Prevention Conference and EXPO


LNL Systems Introduces FlorLink™ at Loss Prevention Conference and EXPO

Enhance Customer Experience by Connecting In-Store Associates

Natick, Mass., June 11, 2015 – LNL Systems will preview their retail solution appliance, FlorLink at the Loss Prevention Conference and EXPO at Long Beach, CA on June 23-25, 2015.

Among their sales floor communication products will be FlorLink, a compact, customizable appliance, which maximizes the FlorComm investment. LNL Systems launched FlorComm over a year ago as a suite of communication solutions to enhance the in-store customer experience by offering a range of products to keep sales floor staff equipped and ready to provide immediate assistance.

“We are excited that customers are finding many uses for this cost effective device,” Mark Barnes, founder and CEO of LNL Systems. “They are discovering that the immediate notifications that prompt store associates to assist customers, are resulting in a superior customer experience.”

FlorLink assists sales associates with their biggest pain points:

  • Understaffed areas of the store – If a customer walks into an understaffed area, an alert goes out within seconds to all communications devices and the nearest store associate can walk over to offer assistance. FlorLink, which accepts input from most camera and motion-sensor systems, can also react to activity at receiving doors and the cash office, improving loss prevention.
  • Disconnected omni-channel loop – Attached to the store’s network, FlorLink recognizes specific alerts and sends out a pre-recorded voice message (or TXT) to all equipped associates. The solution transforms alerts from both in-store and online sources into actionable messages for retail associates and managers, and into data for executive analysis.
  • Slow response time to customers – If a customer presses a call button on the floor, FlorLink immediately transmits a message to associates. When the customer taps for more information, FlorLink relays a message to a two-way radio. Better customer engagement means more sales.

For more details on LNL Systems products and services or to schedule an appointment for the show, stop by LNL Systems booth #1412 at Loss Prevention Conference and EXPO or email info@lnlsystems.com.

About LNL Systems

LNL Systems is a leading provider of comprehensive communication solutions for retailers and supermarkets. Their omni-channel solution, FlorComm, offers a suite of products, which utilizes store cameras, sensors and data to offer an integrated path to improved teamwork, greater efficiency, and management control. Retail customers already include Coach, Staples, Marshalls, Foot Locker, Under Armour, and T.J. Maxx. For more information on LNL Systems, visit www.lnlsystems.com or follow us on Twitter at @LNLsystems.

Media Contact : Katie Kern at Media Frenzy Global for LNL Systems | 678-916-3973 katie@mediafrenzyglobal.com

LPS Press Release-2“We are excited that customers are finding many uses for this cost effective device,” Mark Barnes, founder and CEO of LNL Systems. “They are discovering that the immediate notifications that prompt store associates to assist customers, are resulting in a superior customer experience.”